Warranty

10 Year Limited Warranty for Expanded Polystyrene (EPS) Foam Stucco Coated Products

Faux Stone Building Products. LLC (dba The Other Sign Company), warranties all EPS Foam stucco coated products to withstand normal outdoor conditions as detailed below for a period of (10) ten years.

Faux Stone Building Products. LLC, dba The Other Sign Company, warranties against all manufacturer defects. Faux Stone Building Products, LLC must be notified within 15 days of purchase if a manufacture defect is found. Damage resulting from accident, alteration, misuse, abuse, fire, improper installation, vandalism, harmful chemicals, improper maintenance, acts of God, or use of products not approved by Faux Stone Building Products, LLC, are not be covered under this warranty.

All EPS Foam stucco coated products are painted with a fade resistant acrylic latex paint to help prevent and slow sun fading. However, anything left in the sun will fade over time. Some slight fading can be expected. Faux Stone Building Products, LLC does not warranty against this natural sun fading condition. Standard stucco thickness coating is plus/minus 40 mils. If Faux Stone Building Products, LLC determines an EPS Foam stucco coated product is defective, it will replace the product, if is determined on-site repairs cannot be made. Faux Stone Building Products, LLC liability is limited to the cost of the defective product.

This Warranty covers only manufacturing defects. Damage incurred during shipping or customer installation is not covered under this warranty.

Faux Stone Building Products, LLC is not responsible for labor or return shipping costs incurred in removal and replacement of defective products.